BSGA

Under Wraps
2026-09-17 | CVI Training Academy, Hull
Course Overview: Under Wraps
Course Overview (1 Day Training Course)
Our course, “Under Wraps,” is designed for individuals with some foundational knowledge in graphic installation who seek to deepen their expertise, especially in the wrap process.

This workshop is perfect for those transitioning from a signage background or new setups looking to enhance their portfolio. It’s ideal for:

Individuals: Looking to bridge gaps in their knowledge at the early stages of the wrap process.

Design and Production Departments: Benefiting from understanding the ‘how’s’ and ‘why’s’ behind installation, building confidence, and enhancing skills.

The Benefits
Throughout the course, you will gain advanced knowledge and practical skills, including:

Identifying Needs and Possibilities: Understanding what is required for various wrap projects and exploring the potential applications.

Artwork Setup: Learning how to set up artwork efficiently to save media and reduce waste.

Aesthetically Pleasing Designs and Finishes: Techniques to achieve visually appealing and professional results.

Customer Relations: Providing advice on the laws of wraps and managing customer expectations effectively.

Aftercare Tips: Best practices for maintaining and caring for wraps to ensure their longevity.

Wrapping Demonstrations: Live demonstrations showcasing advanced wrapping techniques and troubleshooting common issues.

*Prices shown are excluding VAT which will be added upon checkout.

The Signage Bootcamp - Comprehensive Signage Training
2026-10-06 09:00 - 16:00, 2026-11-03 09:00 - 16:00, 2026-12-08 09:00 - 16:00 (Europe/London) | Signfab (UK), Byford Road, Leicester, LE4 0DG, United Kingdom
Who is the workshop for?

The Signage Bootcamp workshop brings together corporations, companies and individuals to learn, discuss and share knowledge and ideas to benefit their business. The course is suitable for business owners, estimators, project managers, sales, marketing and graphic designers.
​The workshop is designed to support those of all levels in their careers, not just new starters. The 9.00am – 4.00pm programme includes demonstrations, materials, hints, tips and upsell opportunities, in an educational, inspiring and FUN environment!

The benefits of signage training

Providing informed content, the workshop is designed to promote group interaction to discuss and share strategies and ideas. This allows delegates to enhance their knowledge and improve upsell opportunities, as well as sharing challenges and best practice tips amongst their peers. Delegates will receive the latest updates on NEW and existing products and materials available, including our Stand Out sample case.

On The Frontline - How To Sell
2026-10-07 09:00 - 16:00, 2026-11-04 09:00 - 16:00, 2026-12-09 09:00 - 16:00 | Signfab (UK), Byford Road, Leicester, LE4 0DG, United Kingdom
Who is the workshop for?

On the Frontline is suitable for business owners, estimators and project managers looking to enhance and improve relationships with their clients. An excellent forum for anyone within the business who is involved with SELLING!
This workshop doesn’t focus on sales, but on the differentiators that will help enhance relationship building, refine strategies and improve processes to increase SELLING to positively impact your bottom line.
On the Frontline is designed to support those that are new into the industry as well as established professionals and companies.

The benefits

Acquiring NEW customers is important, but the value of your existing client base is GOLD. The workshop is designed to help delegates to explore ways to attract NEW clients and to enhance relationships with existing clients; to understand the value of retaining loyalty, driving repeat business and client referrals.
The workshop is interactive and encourages the sharing of ideas and experiences to benefit delegates on a wide range of SELLING values.

The First Drill - Signage For Beginners
2026-10-08 09:00 - 16:00, 2026-11-05 09:00 - 16:00, 2026-12-10 09:00 - 16:00 | Signfab (UK), Byford Road, Leicester, LE4 0DG, United Kingdom
Who is the workshop training for?

Dive into the world of signs and print with The First Drill, a one day immersive workshop crafted for newcomers to the industry. Whether you’re in sales, estimating, project management, design or production, this workshop gives you the essential foundations required to succeed in signs and print.

Why attend?

New to the industry? Feeling daunted by the technical terms and product options? The First Drill is here to empower you with the knowledge and hands – on experience you need to take your first steps to confidently navigate signs and print.

Signage for beginners workshop training benefits

Accelerate learning
Overcome the steep learning curve of the signs and print industry
Gain product awareness
Familiarise key materials, brands and products
Industry terminology
Become comfortable with the vocabulary you will encounter daily
Bring VALUE back to the business
Leave equipped with the knowledge and confidence to contribute effectively in your new role

Introduction to Customer Service
2026-10-14 10:00 - 15:00 | Remote – Online
The key to good customer service is understanding the customer and the communication process. This one-day workshop will be an interactive way to learn about what makes good (and bad) customer service through considering the psychology of human behaviour, models of communication and the use of empathy.
What will be covered on the course:

Reflection on good and bad customer service
The realisation that it is impossible to ‘define’ excellent customer service
Considerations on how to ‘know and understand’ customers
An understanding of different ‘Working Styles’
The psychology behind human behaviour and conflict
The communication process
Listening
Different modes of communication
Customer complaints
Empathy
Being positive with procedures
Upselling

Who is this course for?
The course is for anyone that wants to gain a better understanding of communication and enhancing their customer service skills. This can be anyone in a customer facing role, or a supporting role that has to provide “customer service” to other colleagues.

Training for Trainers
2026-10-21 10:00 - 15:00 | Remote – Online
Join us for the day to explore the fundamentals of internal training.
This is a great course for anyone that is responsible for training others or looking to brush up on their wider training skills.
What will you learn?
The day will begin by setting the scene for the context of the workshop and exploring what training looks like in your workplace.
You will then learn more about the some of the fundamentals to consider, including learning styles; emotional intelligence; learner needs and motivation; adult learning concepts; equality & diversity in training; managing change; conflict management.
The workshop will be interactive with breakout sessions and videos throughout the day.
On completion of the course learners will be able to create and develop their own internal training plans.

Sustainability Bootcamp
2026-11-02 | Remote – Online
Following the huge success of our in-house training – delivered to over 70 of the UK’s leading Sign & Display companies – we’re now making the MIH Sustainability Bootcamp course available online! Now Sign & Display businesses around the world can access the very latest sustainability knowledge and apply it directly to their business operations.

That’s why we created the Make it Happen Sustainability Bootcamp Online – a complete, on-demand course designed to help you turn sustainability ambition into real-world action. Gain practical guidance, step-by-step tools, and expert insights to make your sustainability efforts more effective, commercially valuable, and fully aligned with your business goals.

Introduction to Lean Tools and Processes
2026-11-05 10:00 - 15:00 | Remote – Online
Join us for the day to explore the fundamentals of Lean Manufacturing, including introduction to lean tools and processes.
This is a great opportunity for anyone to learn about the benefits of lean manufacturing, the first step to continual improvement.
What will you learn?
The day will begin by setting the scene for the context of the workshop around lean manufacturing and its importance to help stay competitive in today’s print marketplace.
Followed by an introduction to help you get your employees on board, identify wastes, organise work areas, workflow system and procedure development.
The workshop will be interactive with breakout sessions and videos throughout the day.
On completion of the course learners will have an understanding of lean manufacturing processes and the principles of each.

Introduction to Team Leader
2026-11-11 10:00 - 15:00 | Remote – Online
The focus for the day will be around the challenges of remote working, motivating and encouraging staff, and how to develop personal and business performance.
What will be covered on the course:

Personal development
Communication
Leadership styles
Motivation
Teamwork
The importance of building rapport
Change management and delegation

Who is the course for?
Anyone who is wishing to become a team leader/manager or who wants to brush up on experience. They are monitoring or mentoring others, or considering a more in-depth leadership course, but initially once a taster.

Introduction to Print
2026-11-25 10:00 - 15:00 | Remote – Online
Join us for the day to explore the fundamentals of print, including processes, paper terminology, colour and finishing.
This is a great course for anyone that is new to the industry or looking to brush up on their skills.
What will you learn?
The day will begin by setting the scene for the context of the workshop around the printing sector and its importance as part of the manufacturing and creative industry.
Followed by the technical processes that are required for print, including the digital and analogue processes; how to design and create a press ready document; file formats; proofing; colour; corrections; imposition schemes and different methods of working.
The workshop will be interactive with breakout sessions and videos throughout the day.
On completion of the course learners will be able to identify what processes are used for a given sample.
What have attendees said?
“The Introduction to Print workshop is a fantastic way of developing the knowledge of your employees new to the printing industry. It was delivered by real print people with real print knowledge in a down to earth way. All my team have benefited greatly from this workshop. I can highly recommend the service’s provided by the BPIF.” – Alec King, Managed Communications Production Manager, Office Depot.

Developing Negotiation and Persuasion Skills
2026-11-26 10:00 - 15:00 | Remote – Online
Negotiation happens everyday, and being able to understand and apply good negotiation and persuasion skills is massively important in all sorts of situations.
The course will look at developing negotiation skills that play an important part in the workplace and help increase success in a business environment. Focuses will be around understanding the components of negotiation and persuasion, the psychology behind negotiation and tools and techniques that can be applied.
What the course will cover?

Basic skills of negotiation
Negotiation strategy
Logic and rationality
Psychology of choice
Creative thinking
Intelligence
Threats
Keeping face
Persuasion techniques
Negotiation models
